The features listed below are part of the main Priority modules. Some of these features are only available as extensions and are designated by (EXT).

User Level Configuration Utilities For:

• Priority on Outlook
  
• Dashboards
  
• OLAP
  
• Business Intelligence
  
• Financial Statements
  
• Reports
  
• Business Process Management (BPM)
  
• Data Migration
  
• Priority-Office synchronization
  
• Multi-company configuration
  

GL + Financials

• Accounts receivable, payable, general ledger…
  
• EFT bill payment
  
• Check printing
  
• Multi-currency
  
• Shipping expense burdening
  
• Account and bank statement reconciliation
  
• Financial reports and statements
  
• Consolidated financial statements
  
• Budgets and online budgetary expense control
  
• Profit and cost centers, burdening (allocations), multi-dimension transaction analysis
  
• Cash management
  
• Asset management and amortization schedules
  
• Cash flow forecast and analysis
  
• Costing and cost analysis
  
• Data migration utility. Read more…
  
• Compliancy with SOX, IFRS & GAAP. Read more…
  
• CFO dashboards, analytics, and report generator. Read more…
  

 
CRM (Customer Relations Management)

• Forecasting and sales quotas
  
• Commission hierarchy and incentives
  
• Lead management
  
• Opportunity management
  
• Account management
  
• Tasks and contact management
  
• Shared calendar
  
• Business Process Management (BPM) with automatic alerts and notifications
  
• Dashboards, OLAP and analytics
  
• Quote generation, tracking and history
  
• Order tracking and history
  
• Built-in product builder (for customer-specific product configuration)
  
• Payment status aging and history
  
• Support calls and history
  

 
Order Processing

• Blanket orders, multiple ship-to, multiple bill-to
  
• Price lists, campaigns, special discounts, margin calculations
  
• Sales tax or VAT
  
• Order approval BPM with automatic alerts and notifications
  
• Credit card authorization (EXT)
  
• Inventory and PO commitments
  
• Order delivery tracking
  
• Drop shipments
  
• Connectivity to shippers (EXT)
  
• Partial shipments
  
• Commission hierarchy and incentives
  
• Lead management
  

 
Service and Customer Support

• Service contracts and periodic billing
  
• Serialized part management, with hierarchy and service records
  
• Web/IVR case/call center with automatic priority and escalation tracking, alerts and notifications (IVR=EXT)
  
• Field support with shared technician calendar and rule-based service call assignment
  
• RMA management
  
• Built-in service call periodic billing based on service contract and time/materials reporting
  
• Quality of service tracking
  
• Built-in FAQ capabilities
  

 
Inventory Control

• Product catalogue (and images) management
  
• Bills of Materials (BOM), kits and assemblies
  
• Multi-dimensional part parameters and multi-unit of measure
  
• Lot and serial number tracking and management
  
• Inventory transactions
  
• Warehouses and location/shelf control
  
• Inventory counts and journaling of inventory adjustments
  
• Reorder levels and replenishment
  
• Costing (FIFO, moving average), COGS
  
• Packaging
  
• Connectivity to bar codes and remote (RF handheld) devices
  
• Inventory control and management dashboards and analytics. Read more…
  
• Warehouse Management System (WMS) (EXT) Read more…
  

 
Purchasing

• Partner/vendor Relationship Management (PRM)
  
• Vendor price lists
  
• Purchase planning
  
Purchase order/requisition authorization workflow (Business
• Process Management – BPM). Read more…
  
• Vendor approval, requests for proposals
  
• Vendor price quotes and comparative analysis
  
• Purchase management dashboards and analytics. Read more…
  

 
Manufacturing/Production

• ECO and configuration control
  
• Production modeling
  
• Production planning (MRP II, APS)
  
• Gantt Charts and manipulations
  
• Shop Floor Control, work order progress reporting and tracking
  
• Kit and bulk issues from storerooms to floor
  
• Backflush and missing items reporting
  
• Subcontractor management
  
• Quality assurance and control, MRB
  

 
Human Resources

• Job definitions and openings
  
• Web registration of job applications
  
• Tracking of candidate applications
  
• Personnel data – personal info, education, training, accreditations
  
• Job assignment by various criteria and approval BPM
  
• Organizational charts
  
• Compensation management and promotion tracking
  
• Time and attendance tracking, expense reporting and approval BPM
 

Project Management

• Scope of Work (SOW) and Requirement management
  
• Project document management
  
• Project planning, MS-Project interface
  
• Project WBS, deliverables, WBS Bill of Materials, resource
• allocation and management
  
Project versions and version management (change approval process)

• WBS and project costing
  
• Project reporting of time, materials and related expenses
  
• Project invoicing, pro forma invoices and income recognition
  
• Project-related service contracts
  

 
System Administration

• User permissions (privileges)
  
• SOA based interface builder
  
• Intranet/extranet EDI builder
  
• Task scheduler
  
• Back-up and other system maintenance utilities
  

 
SDK (Generators)

• Forms
  
• Tables
  
• Menus
  
• Reports
  
• Documents
  
• Procedures
  
• Calendar related UI (Gantt, calendar, technician assignments, etc.)
  
• MarketGate – HTML interface generator to Priority

Following are the components which make Priority a winning solution:

• Industry targeted functionality. Read more...
• User-level tools to tailor each user's UI (User Interface), business processes, reports, dashboards, printout layouts and other operational components.
• Hundreds of well documented industry-specific best practice documents, compiled into Standard Operating Procedures (SOP's). These best practice documents were developed in cooperation with thousands of customers, hundreds of which are public corporations with global operations. Click to view a sample SOP document.
• Embedded, user-defined BPM (Business Process Management). Read more...
• Embedded, user-defined DCU (Data Conversion Utility).
• Open SDK (Software Development Kit) encapsulating a unique upgrade utility that preserves private customizations through version upgrades. Read more...
• Quality service: Competitive alternatives are the best assurance for quality service. Our partner program ensures that customers have choices with regard to service and services. Read more...

We provide our partners with a structured implementation methodology aimed at minimizing post-sale friction, which is often the result of unfulfilled expectations or ambiguity. More to come...

Priority contains a set of development tools specifically designed to support the system and help you, our partner, customize the software to the specific needs of your customers. These tools are written in advanced languages (C++ and SQL) and are based on object-oriented programming (OOP).

The tool set allows for high performance, convenient and easy operation of the system, and considerable flexibility in carrying out customizations based on user requirements.

The development tools include the following components:

• Table and column generator
• Form generator, including tools for designing painted screens (in a Windows environment only)
• Report generator
• Menu generator
• Procedure generator
• Interface generator to external databases
• A library of external compiled programs, fully integrated into the system
• SQL (Standard Query Language)
• Data dictionaries
• Debuggers and profilers
• ODBC connection to development tools such as Access, Excel, and Word.
• Support for private customization of graphic journal interfaces (including Gantt charts).
• Support for private development of new OLAP reports.
• A program that searches for files in a directory, using the beginning of the file name.
• Export interface generators, similar to the existing import interface generators for forms.
• Support for MCHOOSE-FIELD, which enables the selection of more than one value at a time.
• Support for multiple queries within the same CHOOSE-FIELD. The results of such a query are displayed in a unified manner.
• Support for FCHOOSE-FIELD: Similar to CHOOSE-FIELD, it enables multiple queries, but displays only the first successful query result.

The development tools are very much a part of the system. Your own developers can customize the software up to a certain level of complexity. Where more serious revisions or additions are required, you can order them from the Eshbel Development Team for an additional charge.